Support for Businesses - Business Help

Business help

The website is the best way to find the information you need in relation to Coronavirus (24/7).

If you can’t find the information you’re looking for on the site above, call the business helpline number on 0300 303 0660.

Guidance hospitality & tourism businesses

For companies that have a hospitality side to the business (restaurant, café, bar), guidance and a risk assessment for safe operations can be found here.

Social distancing within food and drink business operators

Click here to view the latest guidance from Food Standards Scotland.

Food Standards Scotland's guidance is aimed to assist the food and drink sector in following government guidance on infection prevention and control measures against COVID-19. It provides further clarification on:

  • the application of physical distancing requirements
  • cleaning and disinfection procedures
  • government advice on facemasks and face coverings applies to food businesses.

Covid outbreak guidance

Food Standards Scotland (FSS) has created a document on managing Covid outbreaks. It will brief your business on how to prepare for an Incident Management Team (IMT) should you face that development and the kind of information you will be expected to provide. Full information can be found here.

Coronavirus (COVID-19): advice for employers and employees from ACAS

  • Staying at home and social distancing
  • Vulnerable people and those at high risk
  • Self-isolation and sick pay
  • Furlough and if a workplace has to close
  • Using holiday
  • If an employee needs time off work to look after someone
  • If someone has coronavirus symptoms at work
  • Good practice steps for employers
  • More coronavirus advice

Click here to visit the information hub

Skills Matching Service (SMS)

During the Covid-19 pandemic it is vital that key rural and land-based businesses — including farms and businesses with animal welfare obligations — are able to access key workers and can continue operating.

To meet this need, Lantra Scotland is creating a Skills Matching Service which will put businesses and potential employees with relevant skills and experience in touch with each other.

Lantra is asking organisations (such as Colleges and Universities) that might have students or staff skilled in key areas and may be available to help out during this difficult time, to register. Registration is straightforward process, and can be done from here.


The UK government has established a network of COVID testing facilities. This programme runs alongside the existing programme of testing in the NHS for clinical purposes and testing of key workers in health and social care.

Testing will allow people - anyone aged 5 and over with symptoms - to know whether or not they have the virus.