Support for Businesses - Business Help

Business help

The website is the best way to find the information you need in relation to Coronavirus (24/7).

If you can’t find the information you’re looking for on the site above, call the business helpline number on 0300 303 0660.

Coronavirus (COVID-19): advice for employers and employees from ACAS

  • Staying at home and social distancing
  • Vulnerable people and those at high risk
  • Self-isolation and sick pay
  • Furlough and if a workplace has to close
  • Using holiday
  • If an employee needs time off work to look after someone
  • If someone has coronavirus symptoms at work
  • Good practice steps for employers
  • More coronavirus advice

Click here to visit the information hub

Anaerobic digestion (AD) plants call for feedstock

One of the unforeseen consequences of lockdown has been the impact of the suspension of food waste collections by many local authorities. This has led to a shortage of feedstock for some AD facilities. AD plants need to be ‘fed’ regularly and if they run out of feedstock it can take several months for them to get back up and running.

If any producers have stock which is going to waste, diversion to AD could be an option. Using waste or surplus food to produce energy is better for the environment than disposal by spreading on the land or sending to landfill. Beer, potatoes and milk are all useful materials for anaerobic digestion. AD operators require a certain balance of feedstock to ensure plants are operating effectively so it is best to check with them first whether material you have is suitable.

For more information contact:

Simon McKeating

Alison McKinnie

Or find your local AD plant directly here.

Find UK-wide coronavirus financial support for your business

The UK government has launched a new service to help you find UK-wide coronavirus financial support for your business. Some support available only to businesses in Scotland is not included. This is a short questionnaire on your business to then direct you to eligible business support. Further details here

Dairy industry to join together to manage milk supply

The government will temporarily relax elements of UK competition law to support the dairy industry through the coronavirus outbreak.

The intention is that the industry will work together to address current market challenges, avoiding waste and maintaining productive capacity to meet future demand. With the UK’s dairy farmers producing over 40 million litres of milk every day, the legislation, which will be laid shortly, will allow the industry to adapt to changes in the supply chain including decreased demand from the hospitality sector and reduced collection by retailers who have had to close. 

For more information click here.

Companies House support for businesses hit by COVID-19

Changes announced today will help businesses avoid being struck off the Companies House register as they deal with the impact of the coronavirus outbreak.

  • Businesses will be given additional support to help them meet their legal responsibilities under changes announced today.
  • Companies House will temporarily pause the strike off process to prevent companies being dissolved. This will give businesses affected by the coronavirus outbreak the time they need to update their records and help them avoid being struck off the register.
  • Companies issued with a late filing penalty due to COVID-19 will have appeals treated sympathetically.

Click here for more information.

Extra time for companies to file accounts

A joint initiative between the government and Companies House will allow businesses to apply for a three-month extension for filing their accounts, allowing them to prioritise managing the impact of coronavirus.

As part of the agreed measures, while companies will still have to apply for the 3-month extension to be granted, those citing issues around COVID-19 will be automatically and immediately granted an extension. Applications can be made through a fast-tracked online system which will take just 15 minutes to complete.

Guidance on how to apply for an extension can be found on

New requirements for travelling and moving goods to France

The French Authorities have put a new temporary requirement in place for anyone travelling or moving goods to France.

Changes to Exporters processing license applications during Coronavirus

As the coronavirus (COVID-19) outbreak has led to more remote working for both Export Control Joint Unit (ECJU) staff and exporters alike, this is affecting the ability to manage export licence applications and supporting documentation. New interim measures are now in place to help manage license applications during Coronavirus. Click here for information on the new interim arrangements.

Distillers and brewers

FAQs specific for distillers and brewers on Coronavirus can be found here.

Tourism businesses

VisitScotland has set-up an advice page which can be accessed here.

VisitScotland has released the second wave of their survey that is tracking the effects of Coronavirus on the industry. As well as gaining insight into the overall impact on Scottish tourism, it is also generates understanding across different regions and business sectors, including food and drink activities. The survey results can be found here